Custom Domain

Last updated Sep 11, 2026

Use any DNS provider with GrackerAI portals.

Setup Steps Permalink for this section

1. In your DNS provider, create a CNAME record:
   • Name: your subdomain (e.g., compare)
   • Value: portals.gracker.ai
2. For apex domains, use ALIAS or ANAME (not all providers support this)
3. In GrackerAI → Portal Settings → Domains, add your domain
4. Wait for DNS propagation (usually < 1 hour)
5. SSL is auto-provisioned via Let's Encrypt. no manual cert needed

Apex Domain Limitation Permalink for this section

DNS standards don't allow CNAME on apex domains (e.g., acme.com itself, vs compare.acme.com). Workarounds:

• Use ALIAS/ANAME if your provider supports it (Route53, DNSimple, Cloudflare do; many basic providers don't)
• Use a subdomain instead (portal.acme.com). recommended
• Use Cloudflare's CNAME flattening. see Cloudflare Integration

Verification Permalink for this section

Status appears in Portal Settings → Domains:

• Pending. DNS not yet propagated; wait
• Active. Verified, serving traffic
• Error. DNS misconfiguration; check the diagnostic message